When the National Reading Panel released its landmark “Teaching Children to Read” report in April 2000, the obvious question to follow was, “what’s next?” The federal government releases studies like “Teaching Children to Read” all the time. The report comes out, copies are distributed, and they usually end up in someone’s closet, on someone’s bookcase to get dusty, or as a doorstop in a state department of education.
Marketing
Bringing Together Effective Education Communicators
About a year and a half ago, I launched Eduflack because I saw there was a voice missing from the education reform debate. Since I’ve built a career on the issue of public engagement, I have long believed that effective communications (and advocacy and public affairs and marketing) are necessary components of meaningful education reform. Few were talking about how effectively we talk about education reform, so Eduflack was born.
Thinking Less of Our Schools
This week, Education Next and the Program on Education Policy and Governance at Harvard University released their second annual survey on public education. There is a lot of interesting data here (http://www.hoover.org/publications/ednext/26380034.html).
For years, we have subscribed to the notion that we believe our own schools are doing a great job, even if we think public schools nationally are struggling. What does the data say? Nationally, only 9% of those surveyed would give their own schools an A (still a huge improvement from the 2% who give us an A nationally). More than half of those surveyed said their own schools scored a C or worse, while more than three-quarters of adults gave a C or poorer to our schools nationally.
By comparison, 19% give our local police force an A. Heck, 22% give the post office an A.
But we are schizophrenic on our views of our schools. Three quarters of adults rate the schools average (C) or worse, yet 56% believe our schools are heading in the right direction (with two of three teachers surveyed seeing an upward trend).
The right direction must be because of NCLB, right? Wrong. Half of adults say NCLB should either be overhauled or not renewed at all. With teachers, three-quarters of educators give it a thumbs down.
Huh? How can that be? We are headed in the right direction, but we need to dramatically change or reject the path we’ve been taking for the past six years? It just doesn’t make sense.
Education Next does deserve credit for its definition of NCLB. Over the past five years, survey after survey has tried to capture similar data, with varied results. And it often comes down to the questions posed. For this survey, NCLB is defined simply: “the No Child Left Behind Act requires states to set standards in math and reading and to test students each year to determine whether schools are making adequate progress, and to intervene when they are not.”
On the plus side, 69% of adults want national education standards, and want standards defined as “one test and standard for all students.” (A majority of teachers, 54%, support a single national standard.)
What does all this tell us? Unfortunately, we’re back to a familiar refrain from Eduflack. We must do a better job of promoting the progress, the successes, and the good works of our local schools. For the past few years, we have dwelled on the negatives and the negatives only. Failing students. Over-their-head teachers. Overworked administrators. Unconcerned parents. Is it any wonder we don’t see any A schools out there, either nationally or in our own communities?
Reforming schools is about improving schools. We can put in the right curriculum. Train and support the right teachers. Demonstrate improved student achievement. It is all for naught if we aren’t “selling” reform and educating stakeholders on what’s really happening in our classrooms. If this data is any indication, effective marketing and PR for our schools may be almost as important instruction.
What is Great in Education?
Five or so years ago, the hot read was Jim Collins’ “Good to Great.” Company after company made it required reading. The cocktail party elite tried to recite sections from the book. The technology industry groused that they were excluded (since most lacked the shelf life of Collins’ methodology). And most wanted folks to see that little red book proudly on display on their office book shelf.
I’ll be honest. Eduflack was whelmed by the book at the time. (An aside, I am a firm believer that whelmed is a word. If I can be overwhelmed and underwhelmed, I can be whelmed. Please feel free to use in your day-to-day conversations.) I felt several of the companies really lacked the “greatness” I would expect. And the future developments, such as Circuit City eliminating experienced staff for cheaper, unexperienced employees only reinforces the point.
But my greater concern was how quickly those in the non-business community, particularly those in the education sector, were quick to embrace the “Good to Great” philosophy and try to apply it to their organizational situation. Too much is different — from resources to rubrics to results — to say what works for business must work for education, without question. Yes, education can learn a great deal from business (and vice versa), but the education pegs don’t always fit through the corporate holes.
Over the weekend, I picked up Collins’ monograph “Good to Great and the Social Sectors.” It is 30 some odd pages, and well worth the read. And I was won over by the first sentence. “We must reject the idea — well-intentioned but dead wrong — that the primary path to greatness in the social sectors is to become ‘more like a business.’ Most businesses — like most of anything else in life — fall somewhere between mediocre and good. Few are great.”
Somehow, we all missed that point when the original book came out. We all want to be great, so we looked for our own organization in the text. We never bothered to ask what it took to get our school, district, or education NFP to even the good status.
In the monograph, Collins spends little time talking about education. Instead, the focus is on traditional non-profits. But he does make mention of K-12 education when describing the economic engines in the social sectors. To paraphrase, a strong education engine requires “heavily on political skill and maintaining political support.”
There is much good here on leadership traits and on how the social sector builds on Collins’ concepts of the Hedgehog and the Flywheel. Like most, it results in far more questions than answers.
Collins puts us on a number of good paths. The most important of which is that we need to plot the path from good to great in public education. How do we take the original book, and this monograph, and build a guidebook for our K-12 leaders? And just as important, how do we use what we know to build a path to get the majority of schools to “good,” just so they have the possibility of becoming great schools.
Mr. Collins, I’m certain such an approach would make John Gardner proud. And if you need a hand, drop me a line.
Caffeinating NCLB
If we’re to believe the chattering class, the greatest problem in public education today is No Child Left Behind. It’s destroyed our schools, bankrupted our districts, frustrated our teachers, and destroyed the morale of our students. Those standards and high stakes testing, in particular, have been the death of us.
You hear it so much that you almost believe it. Then you get that slap upside the head, much like an overcaffeinated espresso, that reminds of you the truth. This week, that slap has come from Seattle, hardly the home of the George W. fan club. It seems the Seattle Times has thrown its editorial muscle behind NCLB (kudos to Ed Trust’s Equity Express for highlighting it.)
In a strongly worded editorial this week, the Seattle Times praises NCLB for “injecting rigor and accountability into a system that previously had little of both.” The editors also note that recent improvements to the law — including demonstrations of flexibility on AYP — will take years for us to see, and we need to be patient. The full article is here — http://seattletimes.nwsource.com/html/editorialsopinion/2004444420_nclbed29.html.
It’s unusual to see such pieces these days, when NCLB has been left as a punchline to a national education joke. But as the Seattle Times and many others have noted, there is value to the law. Forget, for a moment, that the Elementary and Secondary Education Act isn’t going away. There are real positives in this law, and states, municipalities, and schools are seeing that.
The Times is absolutely correct. We are a better nation because of NCLB. A national commitment to academic rigor is a good thing. A national commitment to student achievement is a good thing. A national commitment to doing what works in getting kids to learn is a good thing. And a national belief that EVERY kid can succeed, given the right opportunities and circumstances, is indeed a good thing.
These were the sorts of messages we needed to hear three years ago, when we actually had the chance to reauthorize NCLB. As Spellings and ED now play out the clock, there are few sane policywonks that believe reauthorization will happen this year. Most don’t even believe it will happen in 2009.
That could be a very different story is editorials like those appearing in Seattle had been printed years ago, and with in greater numbers. ANd the responsibility, or the failed responsibility, for that falls squarely on the shoulders of the U.S. Department of Education. The want us to drink the kool-aid, but they failed to market it to us as the end-all, be-all thirst quencher for our educational woes. They failed to build demand for NCLB, and instead tried to force it upon us, no questions asked. Thus, we are in the situation we’re in today.
The age-old story of opportunities lost and chances squandered. Hopefully, we will always have the intent of NCLB propelling our ed reform sails … even if it goes by a different name and has different champions. Rigor, accountability, achievement, success should have no party affiliation and should always remain in vogue.
It’s a Matter of Principal!
We all know education gets coverage in the media. Typically, though, we read, watch, or hear about problems in the schools — budget shortfalls, disappointing test scores, and such. And those stories are usually found in the back of the metro section or as an afterthought on the evening news. After all the debate on education and its impact on the community and the future, education doesn’t drive the news. It tends to just come along for the ride.
Every once and a while, though, education media can surprise you. Over the last year, we’ve seen cover stories in Time and Newsweek. Today, USA Today give prominence to NASSP’s Principal of the Year.
No, it is not unusual for USA Today to cover education issues. They tend to do a terrific job at it, and have a great team of education reporters. What makes a profile of Louisville, Georgia’s Jefferson County High School Principal Molly Howard — NASSP and MetLife’s 2008 Principal of the Year — so special? Maybe it is the fact that USA Today gave Principal Howard more than a half page … in the Money section.
Check out the full interview here – http://www.usatoday.com/money/companies/management/2008-03-16-principal-advice_N.htm.
Publishing this interview in the Money section is important to note. We often talk about how business can influence education reform. Performance pay. Management systems. Return on investment. We seek to improve our schools by laying business principles on our educational frameworks. Sometimes it works, sometimes it doesn’t. But there seems to be common belief that business lessons can improve education delivery.
Today’s profile of Howard — in USA Today’s Executive Suite interview series — demonstrates that the business world can also learn a thing or two from educational leaders. By talking about leadership, data, relationships, listening, and understanding, Howard focuses on the same issues successful business leaders care about. And she does it through an education lens, demonstrating the universality of such observations.
Further, it demonstrates that leaders are leaders, regardless of their chosen industry sector. Principals are the CEOs of their building, overseeing facilities, HR, sales, data collection, marketing, and customer service. They are both building managers and instructional leaders. And those like Howard demonstrate that true leadership traits are universal.
The Gift of Educational Giving?
Even after all these years, everyone wants to get their products or ideas on Oprah. Authors, community activists, actors, and the wannabes want to hear their names (and hopefully some praise) come out of the Queen of Television’s mouth. And those in the education community are no different.
For those who have missed it, Sunday nights for the past month have been home for Oprah Winfrey’s Big Give. The premise is simple. They send a pack of volunteers to raise money or make a difference for an individual, a family, or a community. Each week, the weakest philanthropist is sent home, with the remaining givers moving on to the next fundraising event.
Tonight, Oprah sent two teams to Houston to raise money for two low-income elementary schools. Aided by sports phenoms Andre Agassi and Tony Hawk, the amateur philanthropists had a great impact on the two schools — and the two school communities — they were tasked with serving.
Among all the hoopla of tennis events and skateboarding and Santa Claus and new playgrounds, there was a lost PR opportunity for the education sector. In the middle of the program, there was a visit from former President George H.W. Bush. And a throwaway line thanking his son for giving curriculum to the school.
It is presumed that a tip of the hat should go to Neil Bush and Ignite! Learning. We have to assume that Ignite! stepped up and provided one of these Houston schools with their computer-based curriculum. After all, no other Bush children are in the curriculum business (unless you count the current president).
It isn’t unusual for a company to participate in such an act. Typically, it is so it can get prime “advertising” space, having its name plastered across the screen or coming out of the mouths of the program’s host. It’s a marketing tactic, designed to build name recognition and demonstrate the company is committed to the community.
But it is unusual to make a donation on a national television program, and not demand such recognition. Maybe the applause for Ignite! was left on the cutting room floor. Or maybe Bush and his company just wanted to give a little to a Houston school that can’t afford its software. Regardless, Ignite! should get a little credit for its giving. And maybe, just maybe, it is part of a larger corporate commitment to getting its learning platform into the schools that need it, even if they can’t pay for it today.
Equal Opportunities for Success?
There seems to be virtual agreement that much more needs to be done to improve our nation’s public schools. Education is, and should be, the great equalizer. Under the current law of the land — NCLB — our nation is committed to providing access to a high-quality, effective education for all students. For those who can’t get such an education at their community school, the law provides for vouchers, supplemental services, school choice, charter schools, and even improved instruction through Reading First.
For months now, Eduflack has been waiting for the presidential candidates to jump into the rhetorical debate on the future of public education. Aside from a few quick phrases and taglines along the fringes, most have stayed away from the education issue. After last week’s NEA conference, it seems a few are starting to dip their toes into the water.
The latest is John Edwards. Seeking to promote his “two Americas” agenda, Edwards chose New Orleans to take his first stand on improving public education. The Politico has the story. http://www.politico.com/news/stories/0707/4957.html
His solution? Busing and housing vouchers. Sure, he offers a few additional ideas, but once his stump speech makes its way through the media filters (if the media even notices), it will be remembered for two issues — busing and housing vouchers. And that’s a shame.
In promoting these ideas, Edwards is saying that some communities in this country are beyond assistance. We need to bus kids away from struggling schools, hoping a change of scenery will boost student achievement. And we need to uproot families, telling them that opportunity can only come to those in some, not all, communities.
This is the wrong message at the wrong time. At the root of meaningful education reform is the belief that all schools can be improved if they have access to proven instruction and high-quality teachers. NCLB strengthens that belief, committing the nation to ensure that no child is left behind and all children have access to a high-quality, effective education.
Spending $100 million on a busing plan doesn’t solve the problem. Instead, we’re playing three-card monty, hoping that no one flips over the underlying problem. Shuffling kids around doesn’t improve educational quality. It may help a few kids improve, but it doesn’t fix the problem. Don’t believe me? Take a look at how well busing worked in the 1960s and 1970s. Many cities have just recently ended that failed social experiment. In 2007, we should all rally around the belief that all students should have a chance to succeed, not just those fortunate enough to gain a seat on the bus, a slot in a magnet school lottery, or a voucher for a new apartment.
Senator Edwards, if you really want to tear down the walls between the two Americas, offer an idea for getting effective teachers in some of the most struggling of classrooms. Provide the means to ensure that proven-effective instruction is taught with fidelity in every school, regardless of socioeconomic standing. Commit to holding all schools accountable, giving all students the resources and support they need to achieve.
Edwards has put a weak volley across the education reform net. Who’s up for returning it with a little umph?
Telling a Good Story
We’re all familiar with the phrase, “if it bleeds, it leads.” The thought behind it is if something horrible happens (particularly something horrible with great art), then it is front-page worthy. A tragedy makes great news. Scandal makes great copy. An official getting caught doing something wrong is a great news hook.
Over at This Week in Education, Alexander Russo has a list of the education-related news stories from the past month (http://blogs.edweek.org/edweek/thisweekineducation/upload/2007/05/big_stories_of_the_month/May%202007%20News%20%26%20TWIE%20Posts.doc) It should come as no surprise that this list is full of scandal, wrongdoing, and general negativity. NCLB reauthorization and Capitol Hill hearings figure prominently, as do schools closing, programs being abandoned, and teachers being fired. There are some exceptions, but pointing out the failings in our education system seems to be driving education coverage as a whole. And Eduflack is just as guilty.
Are there no “good” stories out there on education reform? I’ll be honest, I’ve been struggling for the last week to find some examples of reform done good anywhere. Maybe it is the end of the school year. Maybe folks have tired of education issues for now. Maybe the current NCLB struggles have sucked all of the oxygen out of the room. But I am desparate for a good story.
Why should we care? Don’t we have an obligation to seek the truth? With taxpayer dollars going into education reform, isn’t it a moral imperative that keep a watchful eye on the field and point out where we take a wrong step or where we may be headed down a rabbit hole we simply cannot emerge from?
At the end of the day, communications is good storytelling. You need a protagonist. You need a challenge he is trying to overcome. You need obstables that may prevent him from succeeding. And then you need SUCCESS. Take a look at any good children’s book or Disney movie, and you’ll see those steps are the key to telling any good story. Likewise, they are the key to effectively communicating education reform.
I’ll beat the dead horse. Let’s take Reading First as our example. The U.S. Department of Education can clamor about longitudinal research statistics and disagregated data until they are blue in the face. The most successful RF story is one President Bush told several years ago at a town hall meeting at NIH. He introduced a teacher from the South. Her class was struggling. Virtually no students were reading at grade level. School district was poor. Students weren’t necessarily getting the encouragement and support they needed from home. But this teacher was determined they would read. She implemented scientifically based reading instruction, knowing the research showed it would work with kids like hers. She provided one-to-one interventions when necessary. Over time, she started to see the results. Soon, all of her kids were reading. They had found a passion for learning. They had an opportunity to succeed in both school and life. The could achieve … thanks to Reading First and scientifically based reading.
Sure, it may be a little sappy. But personalization and storytelling make it compelling. And it talks about complex policy in a way the average American can understand. And it stays positive. There may be challenges. There may be obstacles. But our protagonist perseveres. That’s successful communication, and that’s a story many of us would want to read each morning with our coffee (or Diet Coke).
Grade the Parents!
The local PTA, along with the school district itself, is opposed to the idea, believing that any issues can just be resolved if parents had more face time with teachers. When asked what she would think if parent report cards were put in place, the president of the PTA (according to Fox News) said: “I’d be ticked … They’re telling you what to do with your kid.” (http://www.foxnews.com/story/0,2933,306003,00.html)
What’s so wrong with that? Why shouldn’t the schools instruct parents on what they can do to increase the effectiveness of classroom time? And more importantly, what message are we sending with such strong opposition to looking at the parent’s role in student achievement?
In 2007, we assess virtually everyone. Students take tests to judge their abilities and competencies. They are compared to other students in the district, state, nation, and world. They take multiple assessments each academic year, and we take those numbers seriously.
Likewise, we use that student data and other measures to evaluate the effectiveness of teachers. In our necessary push for qualified, effective teachers, we regularly judge our teachers. Fairly or unfairly, our teachers are measured by the performance of their students. Parents use that report card to help select teachers or schools for their kids, and some school districts use that report card to determine performance bonuses.
And we keep moving up the chain. We assemble report cards on our schools and school districts, measuring them again other schools and districts. Each year, we get national report cards on how our states measure up compared to our neighbors, our peers, and such.
Education is all about report cards. They measure achievement. They measure progress to date. They are a constant in the process that we expect, depend on, and use as a tool for improvement.
So it only seems natural that report cards could and should be extended to parents. We know that parents are just as important an influence, if not more so, on their kids’ academic achievement as teachers. A parent is a child’s first teacher, and is often one of the last. And like it or not, children model their behaviors after their parents and do what they say.
In the perfect world, parents and teachers should be working together, and assessed together. It shouldn’t be an adversarial relationship, nor should it be a once a year meeting for 20 minutes. Parents should want to be engaged in what is happening in the classroom and should monitor closely. And the schools should be able to help parents improve the learning time at home, making sure that all students have the support and encouragement they need to maximize their time behind the schoolhouse doors. Such a dynamic is the quickest, easiest path to opportunity for all students.
Parental influence should lend itself to some sort of accountability. But the status quo will continue to fight the concept. And that’s a real shame. As long as the measurement tool is fair, and not subjective, parents should embrace a report card. We boast when we coach our child’s sports team. We proudly display our student’s honor roll bumper sticker. We should equally embrace a great report card showing we are a key influencer in our kid’s school success.
We tell our kids grades matter. We tell them they have to work hard for high marks. Maybe we need to lead by example, and let them see us working hard for the gold star on the parent’s report card. Just imagine all those kids who can ride around on their bikes, with bumper stickers declaring, “My Mom is on the Parent’s Honor Roll.”
